Delivery

1. OUR DELIVERY AND SALE CONDITIONS
After confirming your order, we will send the items you have ordered to the delivery address you have specified in the form of a nicely presented parcel. The usual delivery time is 3-5 working days for Economy and 1-2 working days for Priority. For products from external shipping partners, the delivery time is delayed by 1-2 days.

If the delivery of the goods fails despite several delivery attempts, Stadtlandkind can withdraw from the contract.

Since January 1, 2020, we have been shipping all deliveries and returns within Switzerland in a climate- neutral manner. With this voluntary additional contribution, the CO2 emissions of a delivery are offset or neutralized by planting a tree or investing in alternative and environmentally friendly means of transport. The compensation payments for this ecological surcharge are covered by Stadtlandkind.

2. SCOPE OF APPLICATION
We only ship within Switzerland and the Principality of Liechtenstein.

3. SHIPPING COSTS
For our delivery within Switzerland and the Principality of Liechtenstein, you pay a shipping fee of CHF 8.00 (Economy) or CHF 9.50 (Priority). There are no shipping costs for voucher orders or orders with a value of CHF 150.00.

The shipping costs are a mixture of all parcel sizes up to 30 KG. Depending on the size of the items, a kickbag or the appropriate cardboard box is used, as well as the necessary franking. The amount charged is made up of the actual postage costs, packaging, shipping material, commissioning, CO2 compensation and postage.